Refund and Return Policy
This policy explains returns and refunds for ZeroFat orders. Replace every item in [BRACKETS] and confirm these terms before publishing.
30-day guarantee
[ADD ONLY AFTER THE BUSINESS APPROVES THE TERMS: state who qualifies, what the guarantee covers, and any conditions.] The guarantee does not promise any particular result.
Eligibility
[ADD WHO CAN REQUEST A REFUND AND THE TIME LIMIT, COUNTED FROM THE DELIVERY DATE.]
How to request a refund
Message us on WhatsApp at +92 337 5798215 with your order number, your name, the reason for your request, and photos where relevant.
Order number
An order number or other proof of purchase is required for every request.
Product condition
[ADD THE CONDITION IN WHICH PRODUCTS MUST BE RETURNED.]
Opened or used products
[STATE WHETHER OPENED OR PARTLY USED PACKS QUALIFY, AND UNDER WHAT CONDITIONS.]
Return shipping
[STATE WHO PAYS FOR RETURN SHIPPING AND HOW THE RETURN IS ARRANGED.]
Refund processing time
Approved refunds are paid within [ADD NUMBER] working days by [ADD METHOD, SUCH AS BANK TRANSFER OR WALLET].
Damaged products
If your pack arrives damaged, contact us within [ADD NUMBER] days with your order number and photos of the pack and parcel. We will arrange a replacement or refund.
Incorrect product received
If you receive the wrong package, contact us within [ADD NUMBER] days with your order number and a photo. We will arrange the correct package.
Customer support
WhatsApp: +92 337 5798215. Business email: [ADD EMAIL]. Address: [ADD ADDRESS].